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Status of Initiatives for Customer-Oriented Business Operation

December 25, 2017

Mitsubishi UFJ Morgan Stanley Securities

We have recently reviewed and updated the status of initiatives for customer-oriented business operation*, including KPIs (Key Performance Indicators) that confirm and evaluate the implementation status of customer-oriented initiatives in an objective manner.

We will continue to promote the further enhancement of products and services, regularly disclosing the details and status of initiatives for customer-oriented business operation.

* Details and status of initiatives can be found in the following documents: