Feature Topic: Striving to Be No.1 in Quality
Our Effort to Enhance Professionalism
MUMSS sets “As a part of the world's most trusted financial group,” within its corporate vision as our mid- to long term vision.
We would not be selected globally unless we offer high-quality products and services and be an attractive organization. To be selected by the world, each and every employee must provide added value as professionals. To realize this, we are practicing various initiatives to enhance professionalism of each employee.
Securities Company is Expected to be Professional
The results of our Customer Satisfaction Survey revealed that when selecting a securities company, customers value the points such as “ability to offer valid proposals,” “sound knowledge of products” and “an understanding of customer needs” of the person in charge. Simply put, our customers require us to be “professionals.”
In addition to being precise and prompt in all our support, including administrative duties, we believe that our entire attitude as professionals who can go back to the basics and think from the customer's perspective at all time is being demanded.
Open Recruitment for Studying Abroad, External Assignments and External Training Also Available
A “professional” demonstrates outstanding ability to offer and execute valid proposals, and supports customers to earn their trust.
MUMSS encourages employees to use our training system suited to each individual's skills to enhance their level of expertise and professionalism in order to provide customer service with reliable quality. We are now also offering open recruitment for external assignments, and are endeavoring to create a corporate climate in which employees actively challenge themselves.