A comfortable working environment protects the safety and health of employees, and links to increased productivity through efficient operations. Furthermore, free and open communication is essential to a healthy and pleasant working environment, and the interplay of factors such as “corporate vision and expectations,” “career goals,” and “respect for and development of the individual” is believed to be connected to what makes a job interesting.
In light of these points, MUMSS endeavors to create a pleasant working environment.
Employee Engagement
Greater employee engagement is reflected in job fulfillment and is believed to be linked to increased customer satisfaction and contribution to local communities and society.

We have conducted an engagement survey every year since 2010, with the aim of understanding factors such as employee motivation, workplace communication, and satisfaction with supervisors, so that we can make improvements and create a better corporate culture. Based on survey results, we have taken action, such as developing training to instill a deeper awareness of such topics as honesty and fairness and the importance of making customer interests our top priority. We have also implemented policies to revitalize our organization and have set up and administer an Opinion Box where employees can submit comments or requests by e-mail.
Diversity, Equity & Inclusion (DEI) Initiatives
We are enhancing diversity in the organization to create an environment where each and every employee is respected and all individuals can fully express the abilities, regardless of differences.
Diversity Report
All of our initiatives are presented in “evolution,” a magazine dedicated to promoting diversity, issued annually and distributed to all employees.
Please click here to view the 2023 edition.
Platinum Kurumin Certification
We are committed to creating a comfortable environment where employees can achieve a balance between work and private life.
Our achievements were recognized, and we received the Platinum Kurumin Certification (standard compliance certificate for general employers) from the Ministry of Health, Labour and Welfare on October 17, 2019.
Platinum Kurumin certification is a special certification granted to companies that make a higher level of effort among those certified as a “childcare supporting company” by the Minister of Health, Labour and Welfare (Kurumin certification) under the Act on Advancement of Measures to Support Raising Next-Generation Children.